Privacy Policy
This privacy policy applies to all services provided by Saint Avery, accessible via info@saintavery.com and located at Oeverwalpark 31, 3451 DT Vleuten. We respect the privacy of our customers and treat the personal information you provide to us confidentially and in accordance with the General Data Protection Regulation (GDPR).
1. What data we collect
We collect personal data that you provide to us when placing an order, creating an account, or contacting our customer service, including:
- Full name
- Address and billing information
- Email address
- Phone number
- Payment details (processed via our payment providers, not stored on our servers)
- IP address and device/browser data
- Order and transaction history
- Data about your activities and behavior on our website (via cookies)
2. Purposes of processing
- Processing, shipping, and invoicing your orders.
- Providing customer service and support.
- Sending order updates, tracking information, and relevant information.
- Improving our services, website, and product range.
- Preventing and detecting fraud and abuse.
- Sending marketing communications, only if you have given your consent.
3. Legal Grounds
We process your data based on the performance of the agreement (your order), your consent (e.g., marketing), a legal obligation (such as tax administration), and our legitimate interest (such as fraud prevention and improving our services).
4. Sharing data with third parties
Your data is shared with third parties only to the extent necessary for our services, including:
- Our payment providers: Visa, Mastercard, Amex, Apple Pay, Google Pay.
- Our shipping and delivery partners: UPS
- Our supplier(s) for the processing and shipment of your order.
- Providers of analytics and marketing services (where applicable and in accordance with your cookie preferences).
Where required, data processing agreements have been entered into with all these parties. We never sell your data to third parties. Because part of our shipping takes place directly from a supplier outside the EEA (China), a transfer outside the EEA may occur; we observe appropriate safeguards in this regard.
5. Retention Period
We do not retain your data longer than necessary for the purposes for which it was collected, or for as long as required by law (such as a 7-year tax retention obligation for records).
6. Cookies
Our website uses cookies to improve functionality, analyze visitor behavior, and support marketing. See our separate Cookie Policy for more information. You can always adjust your preferences via the cookie banner or your browser settings.
7. Security
We take appropriate technical and organizational measures to protect your data against loss, misuse, and unauthorized access. All payments are processed via a secure SSL connection.
8. Your rights
You have the right to access, correct, have deleted, or restrict your personal data. You may also object to the processing, withdraw your consent, and submit a request for data portability. To do so, please contact us at info@saintavery.com. You also have the right to file a complaint with the supervisory authority (in the Netherlands: the Dutch Data Protection Authority).
9. Contact
Saint Avery— Oeverwalpark 31, 3451 DT Vleuten— info@saintavery.com